About Business....
I ship Monday-Wednesday ONLY!!!
Buyer's can purchase shipping insurance for their animals/shipments at buyer's expense. Rate is $2.50 per $100 dollar value. Contact me for information on this subject. This applies to FedEx shipments.
I STRONGLY suggest you spend the little extra to purchase the insurance. It's just a wise business decision. Some animals I will NOT ship without insurance.
Not responsible for lost, damaged, stolen or destroyed shipments/packages by Carrier. Not responsible for "late" deliveries due to carrier's error. Not responsible for incorrect shipping information provided by you, the buyer.
I do NOT ship "door to door" if temperatures are above 90 or below 45 degrees in your area or mine! This is not done to make it difficult on you the buyer, but safer on the animal.
Shipments can/ will be sent to your local FedEx ship facility to be "HELD" for pick up by you. Make sure your local "ship to facility" will hold/accept "live animals". I recently encountered an issue with this very subject. Please be mindful of that when ordering your animal. Shipments "HELD" at your local FedEx facility must be picked up within 4 hours of arrival at said facility in order to report a DOA.
DOA's...Heaven forbid, but they do happen. When shipments are sent out by me, I personally deliver every shipment to the FedEx hub either in Tyler or Longview Texas. I have had EVERY carrier at one time or another "drop the ball" on a package delivery. (So I suggest you purchase insurance). I cannot be responsible for things out of my control. (See above paragraph).
If you pickup your shipment up at FedEx and it is DOA, call me immediately. Be prepared to send pictures. We will discuss options.
In the case of "Door to Door" shipments, someone MUST be home to receive the package. If packages are "left at the door", I cannot be responsible for theft, or DOA's, neighborhood dogs, nosey neighbors who hate snakes and so forth... You get the picture. If you want it delivered to your home, please be there, please insure your snake.
I accept PayPal, all major Credit Cards via PayPal and U.S. Postal Money Orders ONLY! I will accept cash on local sales.
No bank checks or cashier's checks. No "third party" sales, no "agents".
I am a small, one man operation. If I don't respond to your emails quickly, please be patient and as soon as I get a chance I will answer your emails.
I answer all emails whether you're purchasing your next reptile from me, or just have a question. Always glad to help if I can.
Respectfully,
Andy |
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