Vendor Complaint / Ripped Off?

Everyone who has purchased items online knows there are good deals and bad deals. There are also some complete rip-offs. Realistically, there is little we can do to get your money back or get you satisfaction. We are not attorneys, mediators, or members of a law enforcement agency.
We do strictly enforce our Terms of Service, and fraud and theft certainly violate those policies, so if you feel you have been ripped off or defrauded make sure to file a complaint here with our abuse coordinator.

What can you do to prevent getting totally ripped off

• If a deal looks too good to be true, it usually is.
• If a deal looks illegal it probably is.
• Ask them where THEY got it and then check.
• Ask for a photo of the animal.
• Ask them to fax you a copy of their driver’s license.
• Ask them for references in the industry.
• Ask them for local references.
• Look up their name and address on the internet white pages.
• Ask for their phone number.
• Ask for references on USENET newsgroups.

Okay, so I got ripped off. What do I do now?

First, determine whether it was just a bad deal or a complete rip-off – once you start some of this, there’s no turning back...

• Make copies of the advertisement on your local hard drive. Try to get a copy of the logfile transcript that shows this user's post.
• Complain to the person’s Internet Service Provider that the advertiser is posting fraudulent advertisements and ask the ISP to terminate their account for violating its Terms of Service Agreement.
• File a complaint at the Internet Crime Complaint Center.
• File a complaint at ScamBusters.
• File a complaint on the National Fraud Information Center.
• File a formal theft complaint with their local law enforcement authorities.
• File a complaint at the Better Business Bureau.
• Post a complaint on public USENET forums. Do NOT post them to private forums such as kingsnake.com’s where the website may suffer liability because of your post.
• File a formal complaint with the US Postmaster General. (This works best if you sent the person a US Postal Service Money Order.) Mail Fraud is a FEDERAL OFFENSE and there are lots of people in PRISON for committing MAIL FRAUD. If you sent your check/money order via US Postal Service to them and they accepted it, congratulations, that's mail fraud.
• File a complaint with the webmaster at the site with the advertisement. Make sure to include the URL of the post and do it as soon as you know you've been scammed. Here that would be the abuse coordinator.
  Please include both your contact info and all the contact info of the individual or business you are complaining about.
  Please note that we can only enforce our Terms of Service, and cannot mediate or act as an agent on your behalf.