FAQ/Terms

The Legal stuff:
Terms & conditions

Live arrival & Health terms.
The high and low temperature range for the day must be above 40 and below 88 degrees (Shipping & Receiving locations).
You or your agent must be present to sign for door to door shipments (First delivery attempt) Orders sent to the airport must be picked up with!
in 4 hours of their arrival time.
I am not responsible for missed deliveries or carrier delays. (Missed delivers void the live arrival & health guarantees)

30 Day Health Guarantee: Animals are guaranteed healthily, eating and acting normally.
If your animal is sick or is not eating, you can return them prepaid shipping back to us and we will exchange the animal with free shipping back to you.
Does not cover sudden death, the animal you send back must be live (Please see Live arrival & Health terms) your health guarantee may be void if the shipping terms were not meet.

One year Health Guarantee. (You can�t go wrong with that) If your animals gets sick any time within the first year you can ship them back to us and we will treat him free of charge to you (other than shipping) and return him when he is healthy.
Guaranteed live arrival: Animals are guaranteed to arrive live providing our terms are met (please see Live arrival & Health terms) Animals that do not arrive live will be replaced.

No other guarantees or warrantees are implied or offered.

PAYMENT: We except Bank wire transfer and prefer PayPal . We can send you an invoice thru PayPal or you can send PayPal money directly to sam@FloridaIguana.com You can also pay by certified check or personal check (allow time to clear). We are happy to hold animals with a 20% non-refundable deposit.

SHIPPING:
We offer Next day UPS service Door to Door $65.00 Other shipping methods available:
If your paying by PayPal, we only ship to confirmed PayPal address Note that all door-to-door orders must have someone available to receive and sign for the package (at the first attempt of delivery) or the Health Guarantee is void. .
GALAPAGOS TORTOISE, CYCLURA FIGGINSI, CYCLURA CAYMAN BRAC AND CYCLURA LEWISI ONLY SOLD TO FLORIDA RESIDENTS.

Sam Pascucci
Sam@FloridaIguana.com
Florida Iguana & Tortoise Breeders
www.FloridaIguana.com
754-444-1710

Shipping